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FAQ

  1. What will I get with a Backstage Pass?
  2. Can I cancel my Backstage Pass at any time?
  3. Why do I have to log in to read so many of your articles?
  4. Why can't I log into the Backstage area?
  5. You have a lot of products. Which one is the right one for me?
  6. My genre is _____ (you fill in the blank: rock, pop, hip-hop, blues, jazz, traditional, electronic, bluegrass, polka.....). Does your teaching apply to what I do?
  7. How can I get tour support for my live shows?
  8. Do you have an affiliate program?
  1. What will I get with a Backstage Pass?

    Your Backstage Pass will give you access to videos and blogs that will help you take your show from good to great!

    You'll get advice from world-renowned Live Music Producer, Tom Jackson, on how to put your live show together and how to improve your onstage skills. You'll also be able to read blogs from Tom's associate Live Music Producers and other industry professionals.

    Plus, you'll be able to watch videos of artist performance critiques, mini-music makeovers, and before/after performances by artists of all types and genres!

    You will also have access to Tom and his associates' teaching and workshops as well as interviews and conversations they've had with industry folk.

    Without a Backstage Pass, you'll get information about where Tom and his associates will be teaching and other music news. You'll also be able to read about Onstage Success artists and their recent achievements. But a Backstage Pass is what you need if you are serious about having a successful live show!

  2. Can I cancel my Backstage Pass at any time?

    Absolutely! Similar to Netflix or other online services where you pay a month in advance, you just need to cancel before your next recurring payment is automatically withdrawn (please allow a day or more for us to receive your cancel request, especially if it's made over a weekend).

    If you cancel before the recurring payment, you will still have access to Backstage through the time you have prepaid. In other words, you don't lose any of the 30 days you've paid for, just because you cancelled!

    Canceling is as simple as going to the Backstage Support page (which you'll be able to access once you are a Backstage Pass member).

  3. Why do I have to log in to read so many of your articles?

    Here at Onstage Success, our goal is to help as many artists with their live show as we possibly can! We have literally tens of thousands of artists reaching out to us every year for advice on their show, looking for encouragement, seeking access to the music industry, and more... we have found that our Backstage Pass setup allows us to give top quality assistance to 1000's of artists we would never be able to reach otherwise.

    We want you to have access to Tom Jackson and his associates; we want you to have the opportunity to take your career to the next level!

    Although we have expenses in creating and managing the Backstage area (writing articles, answering artists' questions, developing video, updating information, and so on), our desire is to make our Backstage Pass as affordable for you as possible. Our nominal monthly fees simply cover the cost of getting you valuable help to make your live show the best it can be!

  4. Why can't I log into the Backstage area?

    You must have an active Backstage Pass to log into the Backstage area. To purchase a Backstage Pass, click here.

    If you have an active Backstage Pass, but forgot your Username or your Password, please click here. Once you enter your e-mail address, you will instantly receive an e-mail with your login credentials.

    If you know your Username and Password, but cannot login to the Backstage Pass area, it may be that your Pass is no longer active because of an expired or invalid credit card. You may need to update your account information. Please contact us here, or call our business office at 615.591.0910.

  5. You have a lot of products. Which one is the right one for me?

    Tom's #1 choice for anyone is the All Roads Lead to the Stage 7-DVD set. It contains all the basics of what he teaches - how to connect with an audience, creating moments, how to rehearse, and more. Purchasing the 7 DVDs as a set also saves you $90 off the individual prices, so it's our best bargain.

    And if you've got a band, are in a band, or want to start a band, the Band Workshop is a terrific supplement to complete your All Roads Lead to the Stage education.

    In addition to the All Roads series, Tom has other supplemental options: Live Music Makeovers (DVDs of Tom working with an artist and a big reveal at the end), Expressive Worship (the perfect tool if you lead worship or play in a worship band), and Live in Kansas City (an audio set about the music business for Christian/Gospel artists).

    To see the details on each of these products, visit our Merch Table. By reading the contents and class titles for each product, you'll soon find the perfect resource to improve your live show!

  6. My genre is _____ (you fill in the blank: rock, pop, hip-hop, blues, jazz, traditional, electronic, bluegrass, polka.....). Does your teaching apply to what I do?

    Conceptually, everyone who performs onstage needs to do the same thing. Whether it’s a concert, a club, or a church...whether you're a soloist, a quartet, or a band...whether you play acoustic guitar, sing heavy metal, or are a comedian - your audience is coming for the same things: to be captured and engaged, to experience moments, and to be changed.

    All of the Tom Jackson Productions products, workshops, and Live Music Producing help you understand your audience, and teach you how to build a show that creates life-long fans.

  7. How can I get tour support for my live shows?

    One of the best ways to get tour support while helping others at the same time is to become an artist associate with a charity. Tom Jackson works with several non-profit organizations that give tour support for artists who are performing regularly. See our Artist Tour Support page for more information.

  8. Do you have an affiliate program?

    Yes. If you're interested in promoting our products, please contact us for more information.